General Management

Council Managing
Board Meetings
Management Support
Relationship Building
We provide full-service association management tailored to meet the unique governance and operational needs of your association. Our support starts with organizing and managing council or board meetings, handling all aspects—from arranging accommodations, catering, and audiovisual needs to writing minutes and coordinating conference calls. This allows your leadership to focus on important decisions while we ensure seamless execution of the meetings.
In addition to logistical support, we actively assist in governance by advising on travel policies, updating constitutions, and overseeing external contracts. Our proactive approach builds strong relationships with your board, continually offering suggestions to improve the efficiency and overall functioning of your association.

Membership Management

Database Management
Engagement Campaigns
Member Communication
Membership Development

Our membership management services are designed to support associations of all sizes, ranging from 100 to 2,200 members. We work with both Global and European clients, providing tailored solutions that ensure seamless communication, retention, and recruitment. Our core services include maintaining a membership, managing communications with members, and handling membership portals with restricted access for members on association websites.
In addition, we run regular membership campaigns focused on renewals, reminders, and quarterly reports to your association’s governance. Our team also supports member engagement through personalized strategies, ensuring your members feel connected and valued. We work closely with you to develop and refine membership models that enhance both engagement and retention.

Project Management

Ad Hoc Projects
Website Revamps
Preparation and Coordination of Webinars
Surveys and Contests

Our project management team is equipped to handle a wide range of initiatives tailored to the specific goals of your association. Whether it’s revamping your website, administering workshops and courses, coordinating grant programs, or managing calls for action such as congress bids or elections, we ensure that each project is delivered with precision and efficiency. Additionally, we conduct surveys and organize contests to enhance member engagement and drive association objectives. 

For webinars, we provide comprehensive support using platforms lik Zoom webinar. From setup and invitations to promotion and statistics tracking, we ensure every aspect is covered, including speaker test sessions and detailed reports on attendance and participant demographics. 

Ad Hoc Projects: Overseeing the preparation and execution of unique projects, special events, workshops, and course management. We prioritize understanding each client’s specific needs to deliver tailored solutions that meet their objectives. 

Call for Action: We manage and coordinate essential activities, including congress bids, internal elections, and application processes. We tailor each tender and call to align with the association’s goals, boosting engagement and participation and achieving the best results. 

Educational Development & Community Learning

Custom Apps/Platforms
Educational Webinars
Podcasts
Certification & Educational Programmes

Learning/Educational/Development Platform 

Our team is dedicated to creating custom platforms tailored to the specific content and engagement needs of associations. The platforms are designed to integrate seamlessly with the association’s educational resources, fostering a dynamic learning environment for members. 

Custom App/Platform and Online Community for Association Members 

Our team can create a custom app or online community/platform that aligns with the association’s learning, educational content and fellowship programmes. In addition to providing easy access to learning materials, this platform can also incorporate the latest news and boost ongoing engagement.

Certification & Educational Programmes 

We provide a range of certification and educational programs. These programs help members build valuable skills, enhance professional development, gain practical experience and earn recognized credentials that support their career growth and expertise in the field. 

Financial Management

Finacial Management Portal
Budget Management
Sponsorship & Fundraising
Financial Reporting & Audits

Our financial management services are focused on ensuring the financial stability and growth of your association. We handle everything from annual budget development, cash flow analysis, and financial forecasting to reporting and preparing final accounts for audits. In addition, we manage relationships with key external partners such as auditors and investment advisors, ensuring your association remains compliant and financially secure. 

We also support associations in securing funding through sponsorships and fundraising initiatives.

Financial Management Platform 

Our financial management platform, including the C-IN payment portal, offers a comprehensive solution for organizations. It provides an organized overview of financial matters, allowing for the easy submission of invoices, management of grants, and streamlined reporting. This platform enables efficient tracking of all financial activities, ensuring full transparency and control over financial operations. 

Marketing & Communication

Member Communication
External Outreach (With Community)
Event Promotion
Social Media Management

Our marketing and communication services are designed to enhance both internal and external outreach for your association, fostering sustainable growth within your community. Unlike congress-focused marketing, our approach extends beyond the event itself, ensuring continuous engagement throughout the year. We prioritise maintaining contact with delegates, strengthening relationships between members, and attracting potential participants through targeted communication strategies.

Marketing Strategy

  • Community Growth & Engagement: We implement year-round communication plans that keep your members engaged, informed, and actively involved. Our approach ensures long-term retention and strengthens the association’s overall impact.
  • Market Research & Planning: Our team conducts thorough market analysis to identify key opportunities, define strategic actions, and tailor promotion efforts to maximise reach.
  • Printed & Digital Materials: From flyers, posters, and advertisements to newsletters, email campaigns, and electronic resources, we create engaging content that captures attention and conveys key messages effectively.
  • Social Media Management: Our team develops innovative social media campaigns across multiple platforms, ensuring continuous visibility and engagement with members and potential delegates.
  • Competitive Positioning: We benchmark your association against competitors, evaluating audience preferences, sponsorship opportunities, and market dynamics to strengthen your industry presence.
  • On-site Promotion: We manage your association’s presence at key industry events, organising promotional activities and fostering valuable collaborations with partners and stakeholders.

Public Relations & Communication

  • PR & Media Management: Our comprehensive media relations strategies enhance public perception and maximise exposure before, during, and after key association events.
  • Local Partnerships & Support: We liaise with local authorities and stakeholders to secure financial backing, promotional partnerships, and increased visibility.
  • CRM Utilisation: Our targeted outreach campaigns leverage in-house CRM tools to connect with potential participants, improve delegate retention, and build lasting relationships.
  • Social Media Campaigns: Customised social media strategies across LinkedIn, Twitter, Facebook, Instagram, and Threads boost digital engagement, ensuring that your association stays relevant and visible.

Social Media Planning

The role of social media in association promotion is crucial and continuously growing. Our expertise in online marketing, social media management, and customised social media planning ensures a strong digital presence. We focus on format, target audiences, communication tone, timing, and frequency of posts to maximise impact.

Key Considerations

  • Audience Targeting: Enhancing engagement by delivering tailored content to specific segments, improving outreach and return on investment.
  • Consistent Branding: Strengthening your association’s identity through cohesive messaging and visual consistency across all platforms.
  • Data-Driven Insights: Utilising analytics and feedback to refine strategies, optimise engagement, and improve future outreach efforts.

Strategic marketing, effective communication, and PR initiatives ensure your association stands out, fosters strong internal relationships, and continuously attracts new members. By maintaining year-round engagement, strengthening connections, and leveraging digital tools, we help your association maximise its growth potential and long-term success.